Careers
It’s an exciting time to join The Phoenix Symphony as our organization rapidly approaches its benchmark 75th Anniversary Season in 2021/22. As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our team and help propel the Symphony into its next phase of artistic and organizational growth. Please see the positions below for more information and instructions on how to apply.
Administrative Staff
Job Title: Director of Production
Reports to: Vice President of Orchestral Operations and Artistic Administration
Classification: Regular, Full-time, Salaried Exempt
Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.
About The Phoenix Symphony: It’s an exciting time to join The Phoenix Symphony as our organization rapidly approaches its benchmark 75th Anniversary Season in 2021-22. As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth. Please see the position description for more information and instructions on how to apply.
Purpose of the Position: The Director of Production produces symphony concerts and events to meet the organization’s goals of technical and artistic excellence, financial responsibility and safety, all while promoting a positive image of the orchestra and supporting audience enjoyment and engagement.
Supervisory Responsibility: Oversees the Assistant Stage Management team and other production staff.
Essential Functions: With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include:
ESSENTIAL FUNCTIONS
CONCERT PRODUCTION AND PLANNING
• Plans and administers all concert production activities, including technical show advances, sound, lighting, facility, and equipment rental, staging requirements, venue parking and other logistical arrangements.
• Prepares the orchestra’s production schedule, including weekly production meeting materials for review (schedule, updates, stage plots, rosters, etc.). In the absence of the Vice President, Orchestra Operations and Artistic Administration (“VPOOAA”), runs weekly operations and production meetings. Arranges for parking and create maps/directions to performance venues as required for Music Director, orchestra, and chorus.
• Works with VPOOAA and Music Director to achieve artistic goals, while maximizing services and ensuring compliance with the AFM and IATSE Collective Bargaining Agreements.
• Administers venue holds and requests with all venues. Manages all venue contracts; prepares and maintains contracts and addendums with all venues, including the City of Phoenix.
• Creates the orchestra schedule and directory book and creates any necessary updates for the orchestra and staff. Updates any changes applicable to OPAS, musician website, and TPS website.
• Creates and maintains tentative season schedule for a minimum of three years advance planning.
• Participates in concert duty rotation and schedules, ensuring concerts run on time and all front-of-house production elements are set. Serves as primary front-of-house, security, venue, and parking liaison with all TPS venues.
• Assists with guest artist hospitality and transportation, as required, and with the execution of on-site artist logistics during rehearsals and concerts.
• Responsible for archival recordings; coordinates production requirements, timings, and special needs for broadcasts. Confirms arrangements and schedule for recording of concerts.
• Coordinates logistical arrangements for additional activities scheduled by Philanthropy, Audience Engagement, and Public Relations departments for special events, chamber group, and solo contracting, as needed outside TPS regular schedule.
FISCAL MANAGEMENT
• Works closely with the VPOOAA to create and track production budget. Ensures adherence to the production budget and notifies the VPOOAA in advance of any variances necessary or requested. Maintains appropriate cost controls. Reviews for accuracy and codes all invoices for review and signature.
• Prepares budget projections/estimates as needed by VPOOAA and Director of Finance.
CHORUS MANAGER RESPONSIBILITIES
• Serves as liaison between the Chorus, Chorus Council, Chorus Council President, Chorus Master and The Phoenix Symphony.
• Attends Chorus Council meetings and communicates key issues to VPOOAA.
• Coordinates Chorus rehearsal schedules, sound checks, and venue access.
• Coordinates parking with all venues and provide maps to the chorus as needed.
• Works with Chorus to ensure Association has all Chorus calendar details and provides updates as needed.
• Creates and monitors the Chorus budget details and expenditures throughout the season, including the creation and management of Chorus Director contract and payments.
• Assists Audience Engagement with content for and proofing of Chorus publications (including rosters, brochures, program notes, advertisements, etc.).
The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Qualifications:
Knowledge
Thorough knowledge of symphonic concert production and stage management processes and practices, experience with symphony orchestra collective bargaining agreements is strongly preferred.
Skills
• Positive interpersonal skills
• Excellent written and verbal communication skills
• Attention to detail with a high degree of accuracy
• Strong organization skills
• Excellent time management and follow through skills
• Creative outlook and problem solving attitude
Abilities
• Interact effectively with a wide variety of individuals
• Work independently and as part of a team
• Meet deadlines under high pressure situations
• Display a strong work ethic with a very high level of personal and professional integrity
• Handle confidential materials and situations
• Must be able to work evenings and weekends
Overall Level of Knowledge Required: Thorough
Computer Skills: Excellent skills in using the Microsoft Office Suite. OPAS and Arts Vision knowledge a plus.
The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Experience: Minimum 3-5 years of experience in concert production is preferred; experience with symphony orchestra collective bargaining agreements is strongly preferred.
Education: Bachelor’s Degree or equivalent work experience. Knowledge of orchestral repertoire is an asset. An acceptable equivalent combination of education and experience will be considered.
Certificates, Licenses, Registrations: Valid Arizona Driver’s License with an excellent record and reliable transportation
Working Conditions/Physical Demands:
Ability to:
• Climb, reach, stoop, grasp, grab, et cetera
• Work in proximity to loud noises
• Be indoors and outdoors
• Travel to a variety of locations within the state
• Stand, sit and converse for extended periods of time
• Concentrate on a computer screen
• Lift and carry up to 25 lbs.
The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Compensation:
$55,000.00 to $60,000.00
Benefits:
The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short- and long-term disability; and group life insurance. Employees may also opt to participate in a retirement program, when eligible.
How to Apply:
Interested and qualified persons should submit the following for consideration:
• Cover letter
• Resume
• Three (3) professional references
Submit your application materials in Word or PDF format by electronic mail only to:
Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org
Please also tell us on which website you found our job opportunity.
NO TELEPHONE CALLS PLEASE
The Phoenix Symphony is an Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other non-merit factor.
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Job Title: Patron Services Representative
Reports to: Patron Services Manager
Classification: Regular part-time hourly (18 – 30 hours per week)
Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.
About The Phoenix Symphony: It’s an exciting time to join The Phoenix Symphony as our organization rapidly approaches its benchmark 75th Anniversary Season in 2021-22. As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth. Please see the position description for more information and instructions on how to apply.
Purpose of the Position: To support the subscription and single ticket sales taking place during The Phoenix Symphony’s production season and provide a high-level of customer service, generating a positive patron experience.
Supervisory Responsibility: None
Essential Functions: With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include:
- Initiate, receive and process telephone, walk-up and mail-in ticket sales orders
- Provide detailed performance and venue information to patrons and staff to encourage sales and improve customer relationships
- Process online ticket orders
- Assist with maintaining the Symphony’s patron database
- Prepare ticket mailings for both subscription and single tickets
- Stay current on all event information taking place throughout the Symphony
The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Qualifications
Knowledge, Skills, and Abilities:
- Basic knowledge and understanding of good customer service practices
- Ability to make good judgments
- Skills to communicate professionally and comfortably, both by telephone and in-person with patrons
- Ability to organize files, data, and information with a keen attention to detail
- Basic knowledge of rudimentary math
Overall Level of Knowledge Required: Basic Knowledge
Computer Skills:
- Proficient in Microsoft Office Word and Excel
- Experience with Tessitura ticketing software a plus
The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Experience:
- No specific office experience required
- Ticketing experience is desired, but not mandatory
Education:
- High school diploma
- Some college course work in a related field or general education is a plus
Any acceptable equivalent combination of education and experience will be considered.
Certificates, Licenses, Registrations: None
Working Conditions/Physical Demands:
- Ability to work evenings and weekends at the Symphony Hall box office, as well as other venues across the Valley, during Seasonal performances
- Ability to answer frequent telephone calls
- Ability to utilize computer keyboard (typing) and sit for extended periods of the work day
- Ability to reach, stoop, grasp, grab, et cetera
The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Compensation: $14.00 per hour
How to Apply:
Interested and qualified persons should submit the following for consideration:
- Cover letter that includes specific description of technical skills
- Resume
- Three (3) professional references
Please also tell us on which website you found our job opportunity.
Submit your application materials in Word or PDF format by electronic mail only to:
Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org
The Phoenix Symphony is and Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other non-merit factor.
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Job Title: Vice President of Orchestral Operations and Artistic Administration
Reports to: President and CEO
Classification: Regular Full-time Salaried Exempt.
Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.
About The Phoenix Symphony: It’s an exciting time to join The Phoenix Symphony as our organization rapidly approaches its benchmark 75th Anniversary Season in 2021-22. As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth. Please see the position description for more information and instructions on how to apply.
Purpose of the Position: The Vice President of Operations and Artistic Planning provides vision and leadership to fulfill the artistic mission of the institution, while overseeing all operational aspects of the Orchestra’s artistic activities and to ensure compliance with the Orchestra’s Master Agreement.
Supervisory Responsibility: Supervises the Operations and Production Departments, which includes the Manager of Artistic Planning, Associate Director of Production, Head Librarian, Orchestra Personnel Managers, related stage crew, and others as may be assigned.
Essential Functions: With or without a reasonable accommodation and under general direction, an employee must be able to perform the essential functions of this position, which include:
Leadership
- To further the artistic vision of TPS, works closely with Marketing, Development, Education, and Finance departments to create, plan, and produce programs and initiatives
- Assists in the cultivation of strategic partnerships across and beyond the Greater Phoenix area to deepen the institution’s community engagement and further the artistic vision
- Recognizes and nurtures the full potential of staff and others within TPS, by providing the needed resources, coaching, mentoring, opportunities, and support
Operations
- Partners with the Senior Vice President of Finance and Administration, develops and manages budgets for all operations and production activities; monitors and controls costs by making fiscally responsible decisions that uphold the artistic goals of TPS
- Manages all aspects of concert production including, but not limited to rehearsal orders, instrumentation, stage set-up, lighting, video, concert recording, and implementing artist contracts and riders
- Supervises all library operations
- Negotiates TPS lease for Symphony Hall and maintains relationship with the City of Phoenix
- Develops and cultivates relationships across all other potential TPS venues
- Oversees and manages the creation and distribution of all electronic media
- Ensures all operations’ functions are in compliance with the Master Orchestra Agreement
Orchestra Personnel
- Understands, interprets, implements, and upholds the terms of the Master Orchestra Agreement for TPS
- Serves as a member of the Contract Review Committee along with the CEO and Board of Directors, to negotiate the AFM Master Orchestra Agreement
- Oversees and administers all Individual Musician Employment contracts
- Meets regularly with the Orchestra Committee to share information and connect on day-to-day matters of concern
- Works with the Orchestra Personnel Manager on issues regarding auditions, payroll, individual musician’s leave, replacements, vacation scheduling, extra musicians, and retirement planning
Artistic Administration
- Works with the Music Director, CEO, and the Marketing, Artistic Advisory, Audience Development Committee (MAAAD) to define and select programming, guest conductors, and guest artists for all concerts and programs.
- Helps set the artistic vision for TPS, while connecting with the institution’s community engagement and education programs.
- In collaboration with the CEO, Music Director and Artistic and Operations planning teams, develops Orchestra schedule to achieve the artistic and fiduciary goals of TPS.
- Negotiates all guest artist contracts.
The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Qualifications:
Knowledge, Skills, and Abilities:
- Comprehensive knowledge of technical production, including sound, lights, and staging.
- Working knowledge of electronic media.
- Thorough knowledge of orchestral repertoire.
- Ability to serve as an influential community advocate for music and music education.
- Excellent written, verbal, and public speaking communication skills.
- Ability to act with maturity and discretion in sensitive issues.
- Skilled at ensuring the best possible working conditions for orchestra musicians, conductors, and guest artists.
- Ability to prepare work schedules and budgets within the requirements of the labor contract.
- Ability to work well with various constituencies including artistic staff, production personnel, Board members and patrons.
- Ability to handle multiple deadlines, manage competing priorities, and work effectively under pressure.
Overall Level of Knowledge: Thorough
Computer Skills:
- Intermediate to advanced skill level using Microsoft Office Suite, Outlook with emphasis on Word, Excel, and PowerPoint.
- Thorough knowledge of programs and applications related to musical production such as OPAS and or ArtsVision.
The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Experience:
- Minimum of ten years’ experience in management, operations, and concert production with orchestras at the regional or national level.
- Minimum of ten years’ experience developing production budgets and financial management.
- Minimum of five years’ experience working with professional musicians in a collective bargaining environment and leading negotiations for both union and non-union agreements.
- Minimum of five years’ experience managing domestic tours and runouts is preferred.
Education:
- B.A. in Music or Music Production, B.F.A., or other course of relevant study is required.
- M.B.A. or Masters in Arts Administration degree is preferred.
Any acceptable equivalent combination of education and experience will be considered.
Certificates, Licenses, Registrations: Ability to possess and maintain a valid driver’s license.
Working Conditions and Physical Demands:
May be required to sit and/or stand for long periods of time throughout the day.
Must be able to work extended hours, evenings, weekends, especially during the performing season.
May be required to travel outside the Phoenix Metro area for out-of-town orchestra engagements.
Utilize a computer keyboard and telephone for extended periods of time.
Exposure to loud noise
May be required to perform tasks at varying heights, e.g., using stools, step ladders, stairs.
Must be able to reach, stoop, grasp, grab, lift 25 pounds.
Must be able to drive.
The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.
Compensation:
Salary will depend upon experience.
Benefits:
The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short- and long-term disability; and group life insurance. Employees may also opt to participate in a retirement program, when eligible.
How to Apply:
Interested and qualified persons should submit the following for consideration:
- Cover letter that includes specific description of technical skills
- Resume
- Three (3) professional references
Please also tell us on which website you found our job opportunity.
Submit your application materials in Word or PDF format by electronic mail only to:
Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org
The Phoenix Symphony is and Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other non-merit factor.
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Internship Opportunities
No internships are available at this time.
Scheduled Symphony Auditions
Schedules Chorus Auditions
- Please visit our Chorus page for more information