Careers

It's an exciting time to join The Phoenix Symphony as our organization rapidly approaches its benchmark 75th Anniversary Season in 2021/22.  As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our team and help propel the Symphony into its next phase of artistic and organizational growth. Please see the positions below for more information and instructions on how to apply.

Open Positions:

Vice President of Philanthropy
Philanthropy Associate
Director, Human Resources
Manager of Digital Storytelling and Creative Marketing
Assistant Stage Manager
Patron Services Representative

Administrative Staff

Job Title:             Patron Services Representative

Reports to:         Patron Services Manager

Classification:    Regular part-time hourly (18 – 30 hours per week)

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony:  It’s an exciting time to join The Phoenix Symphony as our organization entered its benchmark 75^th Anniversary Season in 2021-22. As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.  Please see the position description for more information and instructions on how to apply.

Purpose of the Position:  To support the subscription and single ticket sales taking place during The Phoenix Symphony’s production season and provide a high-level of customer service, generating a positive patron experience.

Supervisory Responsibility:  None

Essential Functions:  With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include:

• Initiate, receive and process telephone, walk-up and mail-in ticket sales orders
• Provide detailed performance and venue information to patrons and staff to encourage sales and improve customer relationships
• Process online ticket orders
• Assist with maintaining the Symphony’s patron database
• Prepare ticket mailings for both subscription and single tickets
• Stay current on all event information taking place throughout the Symphony

The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications

Knowledge, Skills, and Abilities:

• Basic knowledge and understanding of good customer service practices
• Ability to make good judgments
• Skills to communicate professionally and comfortably, both by telephone and in-person with patrons
• Ability to organize files, data, and information with a keen attention to detail
• Basic knowledge of rudimentary math

Overall Level of Knowledge Required:  Basic Knowledge

Computer Skills:

• Proficient in Microsoft Office Word and Excel
• Experience with Tessitura ticketing software a plus

The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Experience:

• No specific office experience required

• Ticketing experience is desired, but not mandatory

Education:

• High school diploma

• Some college course work in a related field or general education is a plus

Any acceptable equivalent combination of education and experience will be considered.

Certificates, Licenses, Registrations:  None

Working Conditions/Physical Demands:

• Ability to work evenings and weekends at the Symphony Hall box office, as well as other venues across the Valley, during Seasonal performances
• Ability to answer frequent telephone calls
• Ability to utilize computer keyboard (typing) and sit for extended periods of the work day
• Ability to reach, stoop, grasp, grab, et cetera

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation:  $14.00 per hour

How to Apply:

Interested and qualified persons should submit the following for consideration:

• Cover letter that includes specific description of technical skills
• Resume
• Three (3) professional references

Please also tell us on which website you found our job opportunity.

Submit your application materials in Word or PDF format by electronic mail only to:

Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org

The Phoenix Symphony is and Equal Opportunity Employer.  We celebrate diversity and persons of all backgrounds are encouraged to apply.  All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or other non-merit factor

Job Title:             Vice President of Philanthropy

Reports to:         President & CEO              

Classification:    Full-time – Salaried - Exempt

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony:   It’s an exciting time to join The Phoenix Symphony as our organization enters its benchmark 75th Anniversary Season of 2021-22.  As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.  Please see the position description for more information and instructions on how to apply.

Purpose of the Position: 

The VP of Philanthropy provides the leadership necessary to guide The Phoenix Symphony and create strategies and long range plans of action for financial strength and philanthropic support. Oversees the planning, coordinating, and staffing of all fundraising activities and strategic initiatives including major gifts, annual fund, corporate giving and sponsorship, foundation and government relations, special events, planned giving, and capital campaigns.

Supervisory Responsibility:

Director of Corporate Partnerships

Individual Giving Manager

Philanthropy Associate

Database Administrative Manager (duties across all departments but directly reports to this position)

Essential Functions:  

With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include: 

• Solicits, cultivates, and stewards a portfolio of donors who make annual gifts starting at $10,000
• Creates the vision and annual content for donor acknowledgements, messaging in tandem with marketing for appeals, donor events, communications
• Will effectively communicate and support all efforts of philanthropic engagement in collaboration with executive leadership, Board of Directors, and Philanthropy Department staff
• Meet or exceed annual fundraising goals

• Will construct, articulate, and implement annual and multi-year strategic plans and work in tandem with CEO

The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications:  

• Significant philanthropic and managerial success overseeing a major gift fundraising program and/or campaign, preferably in a cultural institution.
• Ability to construct, articulate, and implement annual and multi-year strategic plans.
• Successful cultivation and solicitation experience closing six- and seven-figure gifts from prospects and donors.
• Ability to interact positively and in a sensitive, personalized manner with major donors and leadership in person, via e-mail, and by phone.
• Possess strong organizational and time management skills with exceptional attention to detail.
• Excellent communication skills, both verbal and written, with a strong ability to influence and engage a wide range of donors and build long-term relationships.
• Flexible and adaptable style; a leader who can positively impact both strategic and tactical initiatives.
• Ability to work independently and as a team member who will productively engage with constituents and colleagues at every level of seniority.
• A professional and resourceful style that can take initiative and manage multiple tasks and projects simultaneously.
• Technological strength, including familiarity with donor management systems.
• Ability to set objectives, develop plans, and implement programs to achieve goals.

Overall Level of Knowledge Required: 

• Comprehensive

Computer Skills: 

• Intermediate to advanced skill level using Microsoft Office Suite with emphasis on Word, PowerPoint and Excel programs desired
• Thorough knowledge of Microsoft Outlook features
• Zoom or other type of platform proficiency to run virtual meetings
• General knowledge of fundraising database and/or customer relation management software programs (Tessitura, Raiser’s Edge or Salesforce)

The desired list of Qualifications -  the Knowledge, Skills, and Abilities -  is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Experience:  

• Minimum 5 years in a fund development leadership role
• Must have demonstrated success in a senior development/philanthropy function that includes managing and forging relationships with multiple donor sources and multi-million dollar campaign success.
• Demonstrated experience in building donor relationships over time.
• A minimum of 8 years of fundraising experience in a nonprofit organization.
• Must have at least 3 years of management experience of teams or departments.
• Experience in staffing key professional and volunteer roles.
• Successful candidate must bring a high level of energy and passion for The Phoenix Symphony’s mission, vision, and values.

 Education: 

• Bachelor's degree or industry training and experience equivalent required
• A musical background is not required, but performing arts experience preferred.

 An acceptable equivalent combination of education and experience will be considered.

 Certificates, Licenses, Registrations:  

• Ability to possess and maintain a valid driver’s license

 Working Conditions/Physical Demands:    

• Ability to make frequent telephone calls and routine in-person visits to donors and prospects
• Ability to utilize computer keyboard (typing) and sit for extended periods of the work day
• Ability to travel, and to work nights and weekends.
• Must be able to lift and carry 25 pounds when transporting supplies and assisting constituents; occasional hands-on participation with event set-up is required
• May be required to perform tasks at varying heights (i.e., step ladders, stools, stairs, etc.)
• Ability to standing for long periods of time; 50% or more of the workday may be spent standing on feet
• Ability to reach, stoop, grasp, grab, et cetera
• Ability to drive

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation:  Depends on experience. 

Benefits:

The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short- and long-term disability; and group life insurance.  Employees may also opt to participate in a retirement program, when eligible. 

How to Apply:

 Interested and qualified persons should submit the following for consideration: 

• Cover letter
• Resume
• Three (3) professional references

 Submit your application materials in Word or PDF format by electronic mail only to:

Marion Donaldson
Intermin Vice President of Philanthropy
mdonaldson@phoenixsymphony.org

 Please also tell us on which website you found our job opportunity.

 NO TELEPHONE CALLS PLEASE

The Phoenix Symphony is an Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other non-merit factor.

  

****************************************************

Job Title:             Philanthropy Associate

Reports to:         VP of Philanthropy

Classification:    Regular Full-time Salaried Non-Exempt

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony:   It’s an exciting time to join The Phoenix Symphony as our organization enters its benchmark 75th Anniversary Season of 2021-22.  As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.  Please see the position description for more information and instructions on how to apply.

Purpose of the Position:  To support the essential functions of the Philanthropy Department and collaborate with across the organization as needed, working alongside department colleagues and staff from Audience Engagement and Marketing, Finance, and Community Outreach Departments to provide a positive experience with donors and subscribers/ticketholders.

Supervisory Responsibility:  Not applicable to this position.

Essential Functions:  With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include:

• Solicits, cultivates, and stewards a portfolio of donors who make annual gifts ranging between $100 and $999
• Engages with donors via phone, in-person and email
• Processes contributions and generates donor acknowledgements
• Creates data reports in paper and electronic formats
• Maintains database and works with Database Administration Manager to update procedures as Tessitura updates software and tools
• Provides meeting and other administrative support

General Duties:

• Answers phone calls and emails received through the Philanthropy Department’s general number and email; and directs donor inquiries to the correct person or resolves the donor’s question or need in a timely manner
• Opens, distributes and processes mail on a daily basis or as directed
  • Regularly reviews obituaries and updates records as necessary
  • Generates monthly renewal letters and reminders
  • Prepares lists and reports from Tessitura, with emphasis on automation
  • Provides Finance Department with batch, donation and reconciliation reports on a weekly basis
  • Scans and makes copies of accompanying gift paperwork as necessary for accurate gift entry, record-keeping and audit purposes

• Enters all contributions into Tessitura database in an accurate and timely manner
• Merges and prints gift acknowledgment letters in a timely manner; makes copies of thank you letters as appropriate
• Files all documentation and acknowledgment letters in donor files and/or in electronic files located on the Symphony’s shared drives
• Maintains and updates Tessitura database with accurate address, phone and email information, current and past contributions, obituaries, biographical information, call reports and contacts made by development officers
• Assists with the planning and execution of special events and fundraising galas
• Attends Phoenix Symphony performances throughout the season
• Performs concert duty responsibilities including Donor Society Lounge set-up, tear-down and attendee stewardship
• Manages inventory of department collateral, stationery and gift materials
• Works collaboratively with Tessitura Specialist/Database Administration Manager to develop standard operating procedures for data entry and database management
• Performs other duties as assigned

The Essential Functions and General Duties listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications

Knowledge, Skills, and Abilities:

• Working knowledge and understanding of sales and/or fundraising principles and practices, customer relationship management, moves management
• Ability to use database software programs required, i.e., Tessitura, Raiser’s Edge, Salesforce or other CRM software
• Proven ability to engage and interact with a wide variety of people at various levels of responsibility within a company, foundation or institution
• Skills to maintain a strong customer service orientation and courage to ask questions to ensure understanding in any situation or task/project at hand
• Demonstrated ability to streamline tasks, maximize efficiency without sacrificing attention to detail
• Ability to type with speed and accuracy as well as excellent proofing skills
• Ability to manage multiple priorities, work under pressure, and demonstrate a high degree of professionalism, integrity, and loyalty
• Exceptional phone, written, presentation and public speaking skills
• Willingness to work as part of a cross departmental team with an ability to work collaboratively with internal team members for the purposes of achieving goals/objectives
• Ability to take ownership of projects and, with minimal supervision, shepherding them from concept to successful completion
• Self-starter and deadline driven

Overall Level of Knowledge Required:  General Knowledge

Computer Skills:

• Intermediate to advanced skill level using Microsoft Office Suite with emphasis on Word, PowerPoint and Excel programs desired
• General knowledge of Microsoft Outlook features (specifically the electronic calendar feature) required
• Basic knowledge of fundraising database and/or customer relation management software programs (Tessitura, Raiser’s Edge or Salesforce)

The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Experience:  Minimum of two (2) years’ professional experience:

• In nonprofit fundraising or nonprofit administrative assistant roles
• In using fundraising database and/or customer relation management software programs (Tessitura, Raiser’s Edge or Salesforce) a plus

Education: 

• Bachelor’s Degree in Business, Marketing, Finance, Non-Profit Management, or related field required

Any equivalent combination of skills, education, and experience will be considered

 Certificates, Licenses, Registrations: 

• Ability to possess and maintain a valid driver’s license

Working Conditions/Physical Demands:

• Ability to make frequent telephone calls and routine in-person visits to donors and prospects
• Ability to utilize computer keyboard (typing) and sit for extended periods of the work day
• Must be able to lift and carry 25 pounds when transporting supplies and assisting constituents; occasional hands-on participation with event set-up is required
• May be required to perform tasks at varying heights (i.e., step ladders, stools, stairs, etc.)
• Ability to standing for long periods of time; 25% or more of the workday may be spent standing on feet
• Ability to reach, stoop, grasp, grab, et cetera
• Ability to drive

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation:  Depends on Experience

Benefits:

The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short- and long-term disability; and group life insurance.  Employees may also opt to participate in a retirement program, when eligible.

How to Apply:

Interested and qualified persons should submit the following for consideration:

• Cover letter
• Resume
• Three (3) professional references

Submit your application materials in Word or PDF format by electronic mail only to:

Marion Donaldson
Intermin Vice President of Philanthropy
mdonaldson@phoenixsymphony.org

 Please also tell us on which website you found our job opportunity.

NO TELEPHONE CALLS PLEASE

The Phoenix Symphony is an Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other non-merit factor.

  

****************************************************

Job Title:             Director, Human Resources

Reports to:         Sr. Vice President, Finance and Administration   

Classification:    Regular, Full-time, Salaried Exempt

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony:   It’s an exciting time to join The Phoenix Symphony as our organization enters its benchmark 75th Anniversary Season of 2021-22.  As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.  Please see the position description for more information and instructions on how to apply.

Purpose of the Position: 

The purpose of the Human Resources (“HR”) Director is to plan, develop, implement, and manage the Phoenix Symphony Association’s (“TPS”) Human Resources’ policies, practices, and procedures to provide a culturally equitable and inclusive work environment, free from harassment and discrimination, ensuring legal compliance and supporting the institution’s ability to fulfill its Mission, Vision, and goals.   

Supervisory Responsibility:  HR & Benefits Administrator

Essential Functions: 

With or without reasonable accommodation, and under general direction, an employee must be able to perform the essential functions of this position, which include:

Leadership and Strategy – Lead the HR function by developing HR strategy, contributing to organizational strategy, influencing employee management practices, and monitoring risk.

• Plan, develop, implement, and manage HR policies, practices, procedures to fulfill the TPS’s Mission, Vision and Values, to shape and reinforce the institution’s culture, and to support its strategic needs; contribute to the development of the organizational strategy and planning.
• Monitor and ensure TPS’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance.
• Plan, develop, administer and/or oversee the compliant administration of Human Resource programs including, but not limited to, recruitment and staffing; compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; employee relations, recognition, and morale; training and development; and occupational health and safety.
• Conduct research and analysis to maintain knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, performance and compensation management, and employment law; evaluate the credibility and relevance of external information to make decisions and recommendations; apply this knowledge to communicate changes in policy, practice, and procedures to upper management.

• Provide confidential counsel, as needed, to the President and CEO and other members of management.
• Design and evaluate HR metrics to inform strategic actions within the organization; e.g., turnover rates, cost per hire, retention rates.

• In conjunction with Sr. V. P., Finance and Administration, develop and implement departmental budget.

Employee Relations and Engagement – Develop, manage, and/or monitor strategies impacting employee satisfaction and performance, including diversity and inclusion, safety, security, and employee and union relations.

• Design and evaluate strategies for employee satisfaction and engagement; e.g., recognition, engagement, career planning, counseling (be a “soundboard”) and performance management; e.g., performance evaluation, corrective actions, coaching.
• Analyze and evaluate strategies to promote cultural diversity and inclusion.
• Provide counsel to employees and supervisors with policy questions and/or employee relations issues.
• Receive and respond to employee and musician inquiries, complaints, and/or grievances; interact with external legal counsel to minimize institutional liability.
• Evaluate employee safety and security strategies; e.g., HIPAA, OSHA, emergency response plan, building access, data security/privacy.

Recruiting and Employment - Anticipate organizational talent needs and develop strategies to attract and engage new talent, manage existing talent, and responsibly eliminate talent as organizational needs and/or performance demands.

• Collaborate with senior leadership to understand the institution’s goals and strategy related to staffing, recruiting, and retention.
• In conjunction with senior and departmental management, identify staffing and recruiting needs; develop and execute recruiting plans within organizational and budgetary constraints; maintain and update current organization charts.

• Develop and evaluate strategies for engaging new employees and managing cultural integrations; e.g., on-boarding, downsizing, restructuring.
• Develop, monitor, and assess recruitment strategies to attract a diverse and inclusive talent pool; e.g., labor market analysis, compensation strategies, selection process, onboarding, sourcing, and branding strategy.

Training and Development - Develop training, development, and employee retention strategies.

• Develop and evaluate training strategies to increase individual and organizational effectiveness.
• Analyze business needs to develop a succession plan for key roles to promote business continuity
• Develop and implement employee retention strategies and practices; e.g., assessing talent, developing career paths, managing job movement within the organization.

Compensation and Benefits - Monitor the effectiveness of compensation and benefit strategies for attracting, rewarding, and retaining talent.

• Analyze, implement, and administer pay and position systems and strategies to attract, reward, and retain talent; includes updating job descriptions, position rankings, salary structures, and compensation planning.
• Analyze, implement, and administer benefit programs and strategies in compliance with the CBA for health, welfare, retirement, recognition programs, work-life balance, wellness, and any others to attract, reward, and retain talent.

Records Management/Administration – Manage HR records and document retention programs and provide general supportive office administration to ensure the confidentiality and integrity of employee information and meet office needs.

• Through staff, collaborates with Sr. V.P., Finance and Administration, to ensure employees, musicians, and third parties on their behalf (benefits providers, union, etc.) are paid properly for hours and services rendered; oversees HR systems to ensure accuracy of data and compliance with CBA changes.
• Oversees workers’ compensation and unemployment claims, responding to claims, verifying invoices, and managing third-party administrator agreements; responds to verifications of employment.
• Oversees office administrative services, including parking and office supplies.

The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications: 

Knowledge

• Thorough knowledge of Human Resources disciplines
• Thorough knowledge of Human Resources laws and regulations
• Thorough knowledge of talent management strategies, from recruiting/selection to development to separation
• Thorough knowledge of compensation and benefits strategies
• Thorough knowledge of strategies to facilitate positive employee engagement and relations
• Thorough knowledge of broad-based training program design for both employee and leadership development
• Working knowledge of union negotiation techniques
• Working knowledge of budgetary processes and practices

Skills

• Strong leadership and supervisory skills.
• Excellent organizational and time management skills and attention to detail.
• Excellent interpersonal and conflict resolution skills
• Excellent communication skills, both orally and in writing
• Strong analytical and problem-solving skills

Abilities

• Ability to work independently with minimal supervision
• Ability to advocate for both employee and institutional needs/goals
• Ability to utilize innovative and creative approaches to resolve issues and formulate strategies
• Ability to create and support a work environment that embraces cultural diversity
• Ability to maintain confidentiality of information and build trusting relationships through collaboration with others, internally and externally
• Ability to prioritize tasks and delegate, as necessary
• Ability to pivot and adapt to changing organizational needs

Overall Level of Knowledge Required:  Thorough

Computer Skills:  Proficient with Microsoft Office Suite and/or related software.

The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change

Experience: 8 - 10 years’ experience in progressively more responsible HR positions, with at least 3 years in a leadership role; experience in a union environment highly desirable; experience in a non-profit environment desirable.

Education: Bachelor’s degree in an HR related field; advanced education – Master’s or J.D. – desirable, but not required.

An acceptable equivalent combination of education and experience will be considered.

Certificates, Licenses, Registrations:   
 
SPHR/SHRM-SCP preferred 

Driver’s License

Working Conditions/Physical Demands:   

• Ability to utilize computer keyboard (typing) and sit for extended periods of the work day
• Ability to stand, walk, sit, bend, stoop, reach with arms and hands, to use office equipment and handle objects
• Occasionally lift and/or move up to 25 pounds.
• Talk, hear, and communicate clearly.
• Have close and distance vision, and ability to adjust focus.
• Ability to work evenings and weekends in the office and at the Symphony Hall, as well as other venues across the Valley, during Seasonal performances
• The noise level in the office work environment is low to moderate; in Symphony Hall, during performances, the noise level may be moderate to high.
• The temperature level in the office work environment may be cool to warm.

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation:   Depends on experience.

Benefits:

The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short- and long-term disability; and group life insurance.  Employees may also opt to participate in a retirement program, when eligible.

How to Apply:

Interested and qualified persons should submit the following for consideration:

• Cover letter
• Resume
• Three (3) professional references

Submit your application materials in Word or PDF format by electronic mail only to:

Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org

NO TELEPHONE CALLS, PLEASE

 The Phoenix Symphony is an Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other non-merit factor.

****************************************************

Job Title:            Manager of Digital Storytelling and Creative Marketing

Reports to:         Vice President of Audience Engagement

Classification:    Regular, Full-time, Salaried Exempt

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony:   It’s an exciting time to join The Phoenix Symphony as our organization enters its benchmark 75th Anniversary Season of 2021-22.  As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.  Please see the position description for more information and instructions on how to apply.

Purpose of the Position:

The Manager of Digital Storytelling and Creative Marketing is responsible for creative asset capture (photography, video) and content production (writing, design, editing) for online platforms, promoting a positive image of the orchestra as welcoming, inclusive, audience centered, and fun.

Supervisory Responsibility:  None

Essential Functions: With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include:

Essential Functions

Visual Asset Captur

• Attends TPS concerts and events regularly capturing still and video images of the events from a variety of visual and content perspectives
• Consults regularly with Operations and Production and Education and Community Engagement staff regarding opportunities and needs for visual asset capture and related permissions and restrictions
• Manages, researches, and secures equipment for visual image capture
• Manages TPS’ visual asset library, including providing access to assets for TPS staff or assisting in identifying assets as needed
• Edits, color corrects, or otherwise prepares and maintains visual images

Visual Design

• Creates static designs in support of advertising campaigns and TPS content production as needed. Contexts to include social media platforms, e-mail design, website and others as needed

Social Media Platform Management

• Plans, schedules, writes, edits, and designs social media posts for TPS accounts on the following platforms: Facebook, Instagram, YouTube, LinkedIn, and Twitter
• Gathers, assesses and presents data analytics from social media platforms, regularly measures the engagement and effectiveness of social media content , and adjusts tactics accordingly
• Works with VP of Audience Engagement to develop social media strategies and goals
• Works with digital advertising agency in support of department head as needed to maintain schedule of content and work flow

Writing/Editing

• Write and edit promotional and communications copy as needed for a variety of contexts, including social media platforms, website and advertising
• In conjunction with TPS management, develop writing style and voice for TPS public facing content

Departmental Support

• Serves as support staff for the Marketing Department, facilitating smooth work flow and communications alongside of and as backup for departmental management

The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications:

 

Knowledge

Thorough knowledge of digital visual design processes and practices and writing and editing skills, experience with video and still image capture and production

Skills

• Positive interpersonal skills
• Excellent written and verbal communication skills
• Knowledge of common social media platforms
• Basic knowledge of digital image programs such as Photoshop
• Attention to detail with a high degree of accuracy
• Strong organizational skills
• Excellent time management and follow through skills
• Creative outlook and problem solving attitude
• Video shooting and editing
• Understanding of E-mail marketing
• Curiosity regarding music and the arts and developments
  in social media and digital technology

Abilities

• Interact effectively with a wide variety of individuals
• Work independently and as part of a team
• Meet deadlines under high pressure situations
• Display a strong work ethic with a very high level of personal and professional integrity
• Handle confidential materials and situations
• Must be able to work evenings and weekends

Overall Level of Knowledge Required: Thorough

Computer Skills:  Excellent skills in using the Adobe Creative Suite, Microsoft Office Suite, video editing software.  

The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Experience:  Minimum 3-5 years of experience in design and photography/videography preferred

Education:  Bachelor’s Degree or equivalent work experience.  Knowledge of orchestral repertoire is an asset.

An acceptable equivalent combination of education and experience will be considered.

Certificates, Licenses, Registrations: Valid Arizona Driver’s License with an excellent record and reliable transportation

Working Conditions/Physical Demands: 

Ability to: 

• Climb, reach, stoop, grasp, grab, et cetera
• Be indoors and outdoors
• Concentrate on a computer screen
• Lift and carry up to 25 lbs.

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation: Depends on experience.

Benefits:

The Phoenix Symphony offers employees generous paid personal time off (PTO); paid holidays; health, dental, and vision insurance; short- and long-term disability; and group life insurance.  Employees may also opt to participate in a retirement program, when eligible.

How to Apply:

Interested and qualified persons should submit the following for consideration:

• Cover letter
• Resume
• Three (3) professional references

Submit your application materials in Word or PDF format by electronic mail only to:

Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org

Please also tell us on which website you found our job opportunity.

NO TELEPHONE CALLS PLEASE

The Phoenix Symphony is an Equal Opportunity Employer. We celebrate diversity and persons of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or any other non-merit factor.

****************************************************

Job Title:             Assistant Stage Manager

Reports to:         Production and Stage Manager

Classification:    Part-time Seasonal Temporary

Employment is At-Will – either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without notice.

About The Phoenix Symphony:  It’s an exciting time to join The Phoenix Symphony as our organization enters its benchmark 75^th Anniversary Season in 2021-22. As one of the greater Phoenix area’s largest and most iconic cultural institutions, we seek dynamic, outgoing, goal-oriented team members to join our institution to help propel the Symphony into its next phase of artistic and organizational growth.  Please see the position description for more information and instructions on how to apply.

Purpose of the Position:  The Assistant Stage Manager oversees the technical, production and stage management details for all orchestra events and ensures these details are planned in advance and executed on-site as assigned by the Production and Stage Manager.

Supervisory Responsibility:  Stagehands/part-time labor, outside vendors

Essential Functions: 

With or without reasonable accommodation, and under general supervision, an employee must be able to perform the essential functions of this position, which include: 

• Responsible for the execution of technical, production, and stage management details for all assigned events including set-up/strike and concert management (i.e. show calls/the management of stage moves).
• Working with the Production and Stage Manager, determine the equipment and instrument requirements for all events and ensure these items are secured and set up for use for each service.
• Ensures the physical work environment for orchestra is safe, conducive to music-making and in compliance with the Master Agreement.
• Administer concert production and stage activities of the orchestra as assigned. Duties to include but not limited to equipment rental, creation of stage plots, management of venue parking, execution of load-in/load-out, stage set-up, lighting, sound, orchestra shell placement, orchestra risers, truck rentals, scheduling of crew calls, as well as stage management.
• Ensure availability of backstage area(s) for safe and secure placement of all equipment and cases.
• Responsible for the safe transport and storage of symphony equipment.
• Ensure orchestra/guest artist dressing rooms and warm-up areas are available and in good condition.
• Assist as required in executing on-site artist logistics and hospitality during rehearsals and concerts.
• Remain on headset during the show and communicate any issues that may arise during the course of a show.
• Performs equipment and instrument maintenance as assigned.

The Essential Functions listed are representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Qualifications: 

Knowledge

• Theatrical Terminology
• Stage Setups
• Concert Productions
• Experience with symphony orchestra collective bargaining agreements is strongly preferred.
• Knowledge of orchestral repertoire is an asset.

Skills

• Excellent written and verbal communication skills and the ability to interact effectively with a wide variety of people.
  • Strong organizational skills and attention to detail with a high degree of accuracy are essential.
  • Have a very high level of personal and professional integrity and trustworthiness.

Abilities:

• Have a strong work ethic and require minimal direction.
• Work well independently as well as part of a team.
• Ability to meet deadlines, often under pressure.
• Driving a 26’ Box Truck

Overall Level of Knowledge Required:  General Knowledge

Computer Skills: 

• Proficient in Microsoft Office (Word, Excel, and Outlook)
• Knowledge of Visio a plus

The desired list of Knowledge, Skills, and Abilities is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Experience: 

• Three to five years of experience in concert production or stage management is required.

Education:

• An acceptable equivalent combination of education and experience will be considered.

Certificates, Licenses, Registrations: 

• Valid driver’s license

Working Conditions/Physical Demands:   

• Must be able to lift at least 50 lbs. 
• Ability to work evenings and weekends at the Symphony Hall, as well as other venues across the Valley, during Seasonal performances
• May be required to sit and/or stand for long periods of time throughout the day.
• Ability to reach, stoop, grasp, grab, et cetera
• Exposure to loud noise
• May be required to perform tasks at varying heights, e.g., using stools, step ladders, stairs.

The description of Working Conditions and Physical Demands is representative, not exhaustive; some may be added, deleted, and/or modified, as organizational needs change.

Compensation:  $17.00 per hour

How to Apply:

Interested and qualified persons should submit the following for consideration:

• Cover letter that includes specific description of technical skills
• Resume
• Three (3) professional references

Please also tell us on which website you found our job opportunity. Position open until filled.

Submit your application materials in Word or PDF format by electronic mail only to:

Gine Flury
Director of Human Resources
gflury@phoenixsymphony.org

The Phoenix Symphony is and Equal Opportunity Employer.  We celebrate diversity and persons of all backgrounds are encouraged to apply.  All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status, or other non-merit factor.

Internship Opportunities

Scheduled Symphony Auditions

• Please visit our Chorus page for more information